As part of Bruyère Continuing Care you will be contributing to fulfilling our
Mission which is committed to improving the quality of life of our patients and residents by living our values of respect, compassion, collaboration, accountability and learning.
Reporting to the Manager, Admissions and Telecommunications, the incumbent is accountable for all activities related to telecommunications, reception of residents, staff and the public, reception and triage of mail, as well as other related duties in the Department.
He/She is committed to living the
Mission and Values of Bruyère Continuing Care.
- Secondary school diploma
- Fluent in French and English
- Excellent customer service abilities
- Intermediate computer skills
- Previous experience in telephone console monitoring
- Ability to work shift work on an on-call basis day/evening/night
Superior interpersonal, organizational and communication skills
Ability to work with little supervision
Flexibility and ability to adapt to a changing work environment sometimes characterized by unpredictable or urgent events
- Excellent listening skills coupled with the ability to offer tactful, courteous client-centered service
All applicants must provide a recent CV, and a cover letter that clearly indicate that they meet the required qualifications. Copies of their degrees and certification, if applicable, must also be included.
Bruyère Continuing Care is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.
Please send a recent resume and a cover letter to firstname.lastname@example.org