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Telecommunications Clerk

Aug 29, 2013

13-NU-50
Program Telecommunications - Élisabeth Bruyère Hospital
Status Casual, On-Call
Compensation $19.402/hr to $23.17/hr
Start Date Aug 29, 2013
Closing Date Sep 4, 2013

As part of Bruyère Continuing Care you will be contributing to fulfilling our Mission which is committed to improving the quality of life of our patients and residents by living our values of respect, compassion, collaboration, accountability and learning.


FUNCTION SUMMARY

Reporting to the Manager, Admissions and Telecommunications, the incumbent is accountable for all activities related to telecommunications, reception of residents, staff and the public, reception and triage of mail, as well as other related duties in the Department.

He/She is committed to living the Mission and Values of Bruyère Continuing Care.


REQUIRED QUALIFICATIONS

  • Secondary school diploma
  • Fluent in French and English
  • Excellent customer service abilities
  • Intermediate computer skills
  • Previous experience in telephone console monitoring
  • Ability to work shift work on an on-call basis day/evening/night


KEY COMPETENCIES

  • Superior interpersonal, organizational and communication skills
  • Ability to work with little supervision
  • Flexibility and ability to adapt to a changing work environment sometimes characterized by unpredictable or urgent events
  • Excellent listening skills coupled with the ability to offer tactful, courteous client-centered service

ADDITIONAL INFORMATION

All applicants must provide a recent CV, and a cover letter that clearly indicate that they meet the required qualifications. Copies of their degrees and certification, if applicable, must also be included.

Bruyère Continuing Care is committed to developing inclusive, barrier-free selection processes and work environments.  If contacted regarding this competition, please advise the departmental official of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.


Please send a recent resume and a cover letter to careers@bruyere.org

A Career with Bruyère

Bruyère Continuing Care is

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Map & Directions

General Information: 613 562-6262

Map of Bruyère Hospital & Bruyère Research Institute
  • Élisabeth Bruyère Hospital
    43 Bruyère Street
    Ottawa ON K1N 5C8
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  • Bruyère Foundation
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  • Bruyère Research Institute
    43 Bruyère Street
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Map of Saint-Vincent Hospital
  • Saint-Vincent Hospital
    60 Cambridge Street North
    Ottawa ON K1R 7A5
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  • Primrose Family Medicine Centre
    35 Primrose Avenue
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Map of Élisabeth Bruyère Residence & Bruyère Family Medicine Centre
  • Élisabeth Bruyère Residence
    75 Bruyère Street
    Ottawa ON K1N 5C8
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  • Bruyère Family Medicine Centre
    75 Bruyère Street
    Ottawa ON K1N 5C8
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Map of Saint-Louis Residence & Primrose Family Medicine Centre
  • Saint-Louis Residence
    879 Hiawatha Park
    Orléans ON K1C 2Z6
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