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News

Patients Residents & Families

Before you visit

Outbreak statuses are included below for each campus.

 

Here is what you need to know about visiting your loved one:

 

  • Please review the site-specific information below before visiting.
  • If you are feeling unwell, please reschedule your visit. 
    • Ottawa Public Health recommends that anyone with symptoms not visit a high risk setting like a hospital or long-term care home. If your symptoms are related to a COVID-19 infection, they recommend that you not visit these settings for 10 days following the onset of symptoms or date of positive COVID-19 test, whichever is earlier.
    • When you are starting to feel better, please follow the advice of Ottawa Public Health (OPH) before returning to visit your loved one in a hospital or long-term care home. See here for OPH recommendations for respiratory illness (including gastro symptoms) and COVID-19.
  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • Everyone on our campuses are encouraged to stay up to date with their COVID-19 vaccinations. Staying up to date is the best way to protect yourself from becoming very sick and requiring hospitalization. Find more information on how to book the COVID-19 vaccine visit https://www.ottawapublichealth.ca/en/public-health-topics/covid-19-vaccine.aspx.
  • See here for the latest masking requirements at Bruyère.

For information on our COVID-19 response, visitation guidelines, services offered and more, contact family support service directly at familysupportservice@bruyere.org or 613-562-6262 ext. 4200.

Saint-Vincent Hospital

Visitation 

Accessing the hospital

  • Visitors are welcome 24 hours a day and the number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
  • For the well-being of all our patients, quiet hours will begin at 9 p.m. and go until 6 a.m.
  • Visitors between the hours of 9 p.m. and 7 a.m. will need to enter through our 60 Cambridge St. entrance at Saint-Vincent Hospital and follow posted signage to enter.
Keeping your loved ones safe
  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • If you are feeling unwell, please reschedule your visit.
    • Ottawa Public Health recommends that anyone with symptoms not visit a high risk setting like a hospital or long-term care home. If your symptoms are related to a COVID-19 infection, they recommend that you not visit these settings for 10 days following the onset of symptoms or date of positive COVID-19 test, whichever is earlier.
    • When you are starting to feel better, please follow the advice of Ottawa Public Health (OPH) before returning to visit your loved one in a hospital or long-term care home. See here for OPH recommendations for respiratory illness (including gastro symptoms) and COVID-19.
  • Patients and visitors eating together is permitted, unless the unit is on outbreak.
Vaccination
For information on how to book a COVID-19 vaccination and eligibility, see Ottawa Public Health’s website. 

Élisabeth Bruyère Hospital

Visitation

Accessing the hospital

  • Visitors are welcome 24 hours a day and the number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
  • If you are feeling unwell, please reschedule your visit.
    • Ottawa Public Health recommends that anyone with symptoms not visit a high risk setting like a hospital or long-term care home. If your symptoms are related to a COVID-19 infection, they recommend that you not visit these settings for 10 days following the onset of symptoms or date of positive COVID-19 test, whichever is earlier.
    • When you are starting to feel better, please follow the advice of Ottawa Public Health (OPH) before returning to visit your loved one in a hospital or long-term care home. See here for OPH recommendations for respiratory illness (including gastro symptoms) and COVID-19.
  • Visitors between the hours of 9 p.m. and 7 a.m. will need to enter through our 43 Bruyère St. entrance and follow posted signage to enter.
Keeping your loved ones safe
  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
  • Patients and visitors eating together is permitted, unless the unit is on outbreak.

Vaccination

For information on how to book a COVID-19 vaccination and eligibility, see Ottawa Public Health’s website.

 

Élisabeth Bruyère Long-Term Care Residence

Visitation

Accessing the long-term care home
  • Visitors are welcome 24 hours a day.
  • For the well-being of all our residents, quiet hours will begin at 9 p.m. and go until 6 a.m.
  • For more information around visitation in long-term care, please read our Visiting policy.

Keeping your loved ones safe

  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • If you are feeling unwell, please reschedule your visit.
    • Ottawa Public Health recommends that anyone with symptoms not visit a high risk setting like a hospital or long-term care home. If your symptoms are related to a COVID-19 infection, they recommend that you not visit these settings for 10 days following the onset of symptoms or date of positive COVID-19 test, whichever is earlier.
    • When you are starting to feel better, please follow the advice of Ottawa Public Health (OPH) before returning to visit your loved one in a hospital or long-term care home. See here for OPH recommendations for respiratory illness (including gastro symptoms) and COVID-19.
  • Masks are recommended, but not required, in all areas of the home. This means that designated care partners and visitors may now share a meal or beverage in designated communal areas.
Vaccination
For information on how to book a COVID-19 vaccination and eligibility, see Ottawa Public Health’s website.

Saint-Louis Long-Term Care Residence
A respiratory outbreak has been declared on 4AB at Saint-Louis Residence. General visitation is not permitted until further notice. Essential Care Partners can continue to visit as always. Regular visitation continues on all other units at the residence. 

Visitation 

Accessing the long-term care home
  • Visitors are welcome 24 hours a day.
  • For the well-being of all our residents, quiet hours will begin at 9 p.m. and go until 6 a.m.
  • For more information around visitation in long-term care, please read our Visiting policy. 

Keeping your loved ones safe

  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • If you are feeling unwell, please reschedule your visit.
    • Ottawa Public Health recommends that anyone with symptoms not visit a high risk setting like a hospital or long-term care home. If your symptoms are related to a COVID-19 infection, they recommend that you not visit these settings for 10 days following the onset of symptoms or date of positive COVID-19 test, whichever is earlier.
    • When you are starting to feel better, please follow the advice of Ottawa Public Health (OPH) before returning to visit your loved one in a hospital or long-term care home. See here for OPH recommendations for respiratory illness (including gastro symptoms) and COVID-19.
  • A medical mask is temporarily mandatory for everyone entering the home.

Vaccination
For information on how to book a COVID-19 vaccination and eligibility, see Ottawa Public Health’s website.

Greystone Transitional Care Unit

This Transitional Care unit is overseen by Bruyère and managed by Integrated Care Solutions, a division of Bayshore HealthCare.

 

Visiting hours

  • Visiting hours are between 8 a.m. and 8 p.m.
  • The number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
Keeping your loved ones safe
  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • If you are feeling unwell, please reschedule your visit.
    • Ottawa Public Health recommends that anyone with symptoms not visit a high risk setting like a hospital or long-term care home. If your symptoms are related to a COVID-19 infection, they recommend that you not visit these settings for 10 days following the onset of symptoms or date of positive COVID-19 test, whichever is earlier.
    • When you are starting to feel better, please follow the advice of Ottawa Public Health (OPH) before returning to visit your loved one in a hospital or long-term care home. See here for OPH recommendations for respiratory illness (including gastro symptoms) and COVID-19.
  • Patients and visitors eating together is permitted, unless the unit is on outbreak.