from Bruyère on COVID-19
Bruyère is actively responding to the
situation with the novel Coronavirus (COVID-19) as it unfolds, working closely
with Ottawa Public Health and our regional healthcare partners to follow all
appropriate guidelines to ensure the safety of our patients, residents,
families, volunteers, visitors and staff.
We are implementing additional preventative measures at all of our campuses. These
measures will include onsite screening at our entrances and visitor
restrictions. Visitors will only be permitted on compassionate grounds. All outpatient programs and clinics are closed as of March 16, 2020 until further notice.We will
also not be hosting public events or large gatherings on site.
The measures we are taking are preventative, in
order to protect the vulnerable people we serve and reduce risks for our staff,
physicians, volunteers and students.
To keep your loved
ones and all of our patients and residents safe, visits are
not permitted at
this time. Exceptions may be made on compassionate grounds.
For patients at
Bruyère, family members and loved ones should call
613-562-6262 between 9 a.m.
and 5 p.m. and ask to speak to the clinical manager on their
loved one’s unit
to make these arrangements.
For long-term care residents, family members
and loved ones should call the following numbers for each
site or email email@example.com to make arrangements.
- Saint-Louis Residence
– 613-562-6262 x 2520
Bruyère Residence - 613-562-6262 x 2505
Enquiries about loved ones at Bruyère are always welcome. In order to better respond to the high volume of calls we receive, we ask that families designate one representative to receive and share updates with the rest of the family. Enquiries can be made seven days a week between 9 a.m. and 5 p.m. by calling 613-562-6262 and asking to speak to the clinical manager on the unit.
We realize that visiting restrictions are not easy on anyone. Feeling connected is vital to our well-being. We encourage you to check in regularly digitally or by phone. Our volunteer teams have been working to find solutions to keep you connected during this time and have secured technologies to support video chats. Click here to learn more about these initiatives and how to access them.
GIFTS AND GOODS
Loved ones wishing to drop off gifts and good can bring them to our Saint-Vincent Hospital and Élisabeth Bruyère Hospital entrance between 9 a.m. and 11 a.m., and 4 p.m. and 6 p.m. seven days a week.
OUTPATIENT PROGRAMS AND CLINICS
Based on our commitment to minimizing our patient's potential exposure to COVID-19, as of March 16, Bruyère has temporarily closed all of its outpatient programs and clinics until further notice.
This includes the following programs and clinics:
- Outpatient Geriatric Rehabilitation
- John and Jennifer Ruddy Geriatric Day Hospital
- Brain and Memory
- Outpatient Stroke Rehabilitation
- Physical Medicine and Rehabilitation
Patients and referred patients of these programs and clinics can phone 613 562 6262 and ask to be connected to these programs to get answers to questions related to their health, therapies, prescriptions and any treatments they were receiving at Bruyère.
Bruyère will be asked a series of questions. Anyone
traveled internationally in the last 14 days (the day you
return being day
zero), anyone displaying symptoms, or who could have
had close contact with someone who has symptoms, through
travel or otherwise,
will not be permitted to enter and will be directed to Ottawa Public Health’s website for the most up to date information.
The screening criteria will be subject to change as guidance evolves and we will continue to provide updates. Please follow the direction of the onsite screeners as they will have the most current information.
EVENTS AND MEETINGS AT OUR CAMPUSES
Bruyère will be
cancelling and not scheduling any public events or large
gatherings at our
campuses until further notice.
Please help us keep your
loved ones safe and postpone your visit.
For the latest updates on COVID-19 please visit the Ottawa Public Health website.
NEWS ABOUT BRUYÈRE'S COVID-19 RESPONSE
- Update on our COVID-19 response - May 21, 2020
- Ottawa area hospitals helping families connect for Mother's Day - May 7, 2020
- National study on collecting data on aging adults' experience during COVID-19 - May 6, 2020
- Update on our COVID-19 response - April 24, 2020
- Dr. Claire Kendall to support research on identifying strategies to help marginalized populations in times of COVID-19 - April 22, 2020
- Amy Hsu, PhD, released a report on the impact of COVID-19 in Canada's long-term care homes - April 22, 2020
- Outbreaks declared at Élisabeth Bruyère and Saint-Louis Residences - April 22, 2020
- Ottawa area hospitals: If you need care, please come to or connect with your hospital - April 21, 2020
- Bruyère's first staff member tests positive for COVID-19 - April 18, 2020
- Keeping patients, residents and loved ones connected during COVID-19 (1310 News) - April 17, 2020
- COVID-19 symptoms? Bruyere is using an app to check (CTV News) - April 16, 2020
- Nearly half of Canada’s COVID-19 deaths linked to long-term care facilities: Tam (Global News) - April 15, 2020
- Many long-term care homes doing a good job of keeping residents safe: Bruyère researcher (Ottawa Citizen) - April 15, 2020
- Bruyère researcher Dr. Doug Manuel launches website to predict COVID-19 cases in Ottawa - April 14, 2020
- Une application d'évaluation de symptômes de la COVID-19 au groupe Bruyère (Radio-Canada) - April 14, 2020
- Macadamian partners with Bruyère on app to streamline COVID-19 screening process (Ottawa Business Journal) - April 14, 2020
- How a Bruyère chaplain is helping patients stay connected with their families (CBC Ottawa Morning) - April 13, 2020
- Ottawa area hospitals postpone non-urgent surgeries, procedures and programming to prepare for COVID-19 - March 17, 2020
- Ottawa area hospitals restrict visitor access to protect patient and staff members - March 16, 2020
- Bruyère Innovation Advisor receives rapid-response CIHR funding for COVID-19 - March 6, 2020