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Patients Residents & Families

The latest from Bruyère on COVID-19

Bruyère is continuing to monitor the situation with COVID-19, working closely with Ottawa Public Health and our regional healthcare partners to follow all appropriate guidelines to ensure the safety of our patients, residents, families, volunteers, visitors and staff.


Please note that we have different screening and visitation requirements in long-term care and hospitals as per directives from the Ontario government. 


OUTDOOR & INDOOR VISITS IN LONG TERM CARE

Please note that there are currently no COVID-19 outbreaks at any of our long-term care homes. We are now booking in-person outdoor and indoor visits at both Élisabeth Bruyère and Saint-Louis residences.

    • To book a visit at Élisabeth Bruyère Residence, please call 613-562-6262 x 2568 or email ebrleisure@bruyere.org to book an appointment.  
    • To book a visit at Saint-Louis Residence, please call 613-562-6262 x 2509 or loisirsrsl@bruyere.org to book an outdoor visit with your loved one. 

Indoor visiting hours at both residences are available 7 days a week:

    • 10 a.m. until 1 p.m.
    • 4 p.m. until 7 p.m. 

In order to minimize the risk to residents, staff, and visitor, please note our visitation requirements for long-term care:

    • A maximum or two visitors are permitted at a time per day, either indoor (one-hour visit) or by pre-booked appointment outdoors (30-minutes visit).
    • Visitors need to pass our onsite screening process at our entrances before their visits. For outdoor visits, this includes a series of questions. For indoor visits, note that visitors must also attest to have had a negative test result for COVID-19 in the last two weeks.
    • For outdoor visits, visitors are asked to bring their own masks. This can be a cloth mask, bandana or other face coverings.
    • For indoor visits, a surgical mask is required. Masks will be given to visitors at screening. Visitors are required to wear a mask throughout their entire indoor visit as required by Ottawa Public Health.
    • It is recommended that visitors follow the 2 meter physical distancing guidelines from the Ministry of Long-Term Care and Ottawa Public Health.

For the list of COVID-19 assessment centers where you can get tested prior to your visit, please visit the Ottawa Public Health webpage.


INDOOR VISITS IN HOSPITALS

Please note that there are currently no COVID-19 outbreaks at any of our hospitals. We are now accepting indoor visitors at Saint-Vincent Hospital and Élisabeth Bruyère Hospital.


Visiting hours are 7 days a week: 
    • 10 a.m. until 1 p.m.
    • 4 p.m. until 7 p.m.  

In order to minimize the risk to residents, staff, and visitor, please note our visitation requirements for hospitals:

    • Visits are one hour maximum with one visitor permitted per day, per patient. 
    • Visitors need to pass our onsite screening process at our entrances before their visits. Screening includes a series of questions.
    • Visitors are required to wear a mask throughout their entire visit as required by Ottawa Public Health. This can be a cloth mask, bandana or other face coverings that are brought from home. 
    • It is recommended that visitors respect the 2 meter physical distancing guidelines from the Ministry of Long-Term Care and Ottawa Public Health.
    • Visitors must travel from the entrance to the patient’s room, avoiding all unnecessary travel through the hospital. 

For any questions, please call 613-562-6262 ext. 6364 or email volunteer@bruyere.org.


OUTPATIENT PROGRAMS AND CLINICS

Based on our commitment to minimizing our patient's potential exposure to COVID-19, as of March 16, Bruyère has temporarily closed all of its outpatient programs and clinics until further notice.

This includes the following programs and clinics:

  • Outpatient Geriatric Rehabilitation
  • John and Jennifer Ruddy Geriatric Day Hospital
  • Brain and Memory
  • Photoderm
  • Dermatology
  • Outpatient Stroke Rehabilitation
  • Physical Medicine and Rehabilitation

Patients and referred patients of these programs and clinics can phone 613-562-6262 and ask to be connected to these programs to get answers to questions related to their health, therapies, prescriptions and any treatments they were receiving at Bruyère.


ONSITE SCREENING

Everyone entering Bruyère will be asked a series of questions. Anyone who has traveled internationally in the last 14 days (the day you return being day zero), anyone displaying symptoms, or who could have had close contact with someone who has symptoms, through travel or otherwise, will not be permitted to enter and will be directed to Ottawa Public Health’s website for the most up to date information.

For the latest updates on COVID-19 please visit the Ottawa Public Health website.

For the list of COVID-19 assessment centers where you can get tested, please visit this Ottawa Public Health webpage.  


NEWS ABOUT BRUYÈRE'S COVID-19 RESPONSE