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Patients Residents & Families

The latest from Bruyère on COVID-19

Bruyère is actively monitoring the situation with COVID-19, working closely with Ottawa Public Health and our regional healthcare partners to follow all appropriate guidelines to ensure the safety of our patients, residents, families, volunteers, visitors and staff.

 

Please note that general visitation is suspended on all our campuses. In exceptional circumstances, our care teams can arrange for visitation on compassionate grounds. Designated Care Partners can also visit their loved ones on our campuses.  

 

COVID-19 Family Support Service

A support service for the loved ones of our patients and residents who are looking for information about our response to COVID-19, including any questions related to the outbreak at Saint-Vincent Hospital.

 

Contact us directly at familysupportservice@bruyere.org or 613-562-6262 ext. 4200.

 

To help keep you connected with your loved ones at Bruyère, Therapeutic Support Services are here to facilitate phone and video chats (FaceTime/Skype/Zoom) 7 days a week. Contact volunteer@bruyere.org or 613-562-6364 to make arrangements.

 

Current institution statuses:

Saint-Vincent Hospital

Please note that there is currently a facility-wide COVID-19 outbreak at our Saint-Vincent Hospital campus.

 

General visitation is currently suspended until further notice.

 

Designated Care Partners are permitted to all units with the exception of 5 North.


Loved ones wishing to drop off gifts and goods can bring them to our Saint-Vincent campus entrance between 9 a.m. and 11 a.m., and 4 p.m. and 6 p.m. seven days a week.

 

For any questions regarding visitation at Saint-Vincent Hospital, please call 613-562-6262 ext. 1051 or email clientrelations@bruyere.org.

Élisabeth Bruyère Hospital

General visitation is currently suspended until further notice. For any questions regarding visitation at Élisabeth-Bruyère Hospital, please call 613-562-6262 ext. 1051 or email clientrelations@bruyere.org.


Designated Care Partners are permitted to all units.


To help keep you connected with your loved ones at Bruyère, Therapeutic Support Services are here to facilitate phone and video chats (FaceTime/Skype/Zoom) 7 days a week. Contact volunteer@bruyere.org or 613-562-6364 to make arrangements.


Loved ones wishing to drop off gifts and goods can bring them to our Élisabeth Bruyère campus entrance between 9 a.m. and 11 a.m., and 4 p.m. and 6 p.m. seven days a week.

Élisabeth Bruyère Long-Term Care Residence

General visitation is currently suspended until further notice.

 

To speak with someone at Élisabeth Bruyère Residence about visitation, please call 613-562-6262 X 2568 or email ebrleisure@bruyere.org.

 

Saint-Louis Long-Term Care Residence

Please note that there is currently a COVID-19 outbreak at Saint-Louis Residence. General visitation is currently suspended until further notice.
 
To speak with someone at Saint-Louis Residence about visitation, please call 613-562-6262 X 2509 or email loisirsrsl@bruyere.org.
 

Outpatient Programs at Élisabeth Bruyère Hospital

Based on our commitment to minimizing our patient's potential exposure to COVID-19, Bruyère has temporarily closed all of its outpatient programs and clinics until further notice.


This includes the following programs and clinics:

Patients and referred patients of these programs and clinics can phone 613-562-6262 and ask to be connected to these programs to get answers to questions related to their health, therapies, prescriptions and any treatments they were receiving at Bruyère.

On-site screening

Everyone entering Bruyère will be asked a series of questions. Anyone who has traveled internationally in the last 14 days (the day you return being day zero), anyone displaying symptoms, or who could have had close contact with someone who has symptoms, through travel or otherwise, will not be permitted to enter and will be directed to Ottawa Public Health’s website for the most up to date information.


For the latest updates on COVID-19 please visit the Ottawa Public Health website.


For the list of COVID-19 assessment centers where you can get tested, please visit this Ottawa Public Health webpage.

 

News about Bruyère's COVID-19 response