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Patients Residents & Families

The latest from Bruyère on COVID-19 

Please note that general visitation is suspended on all our campuses. In exceptional circumstances, limited visitation may be permitted for patients and residents who are receiving palliative or comfort care at end-of-life.

 

Designated Care Partners can visit their loved ones on our campuses.  

 

  • Masks and face shields must be worn at all times
  • Visitors must not have any COVID-19 related symptoms and must pass screening before entry 

COVID-19 Family Support Service

A support service for the loved ones of our patients and residents who are looking for information about our response to COVID-19. Contact us directly 7 days a week at familysupportservice@bruyere.org or 613-562-6262 ext. 4200.

 

To help keep you connected with your loved ones at Bruyère, Therapeutic Support Services are here to facilitate phone and video chats (FaceTime/Skype/Zoom) 7 days a week. Contact volunteer@bruyere.org or 613-562-6364 to make arrangements.

Saint-Vincent Hospital

General visitation is currently suspended until further notice.

 

Designated Care Partners are permitted to all units.


Loved ones wishing to drop off gifts and goods can bring them to our Saint-Vincent campus entrance between 9 a.m. and 11 a.m., and 4 p.m. and 6 p.m. seven days a week.

 

For any questions regarding visitation at Saint-Vincent Hospital, please call 613-562-6262 ext. 4200 or email familysupportservice@bruyere.org.

Élisabeth Bruyère Hospital

General visitation is currently suspended until further notice.


Designated Care Partners are permitted to all units.


Loved ones wishing to drop off gifts and goods can bring them to our Élisabeth Bruyère campus entrance between 9 a.m. and 11 a.m., and 4 p.m. and 6 p.m. seven days a week.

 

For any questions regarding visitation at Élisabeth-Bruyère Hospital, please call 613-562-6262 ext. 4200 or email familysupportservice@bruyere.org

Élisabeth Bruyère Long-Term Care Residence

General visitation is currently suspended until further notice.

 

Designated Care Partners are permitted to all units.

Please note that Designated Care Partners must have a negative COVID-19 test result weekly to enter this home as per Ministry guidelines.
 

To speak with someone at Élisabeth Bruyère Residence about visitation, please call 613-562-6262 X 2568 or email ebrleisure@bruyere.org.

 

Saint-Louis Long-Term Care Residence

General visitation is currently suspended until further notice.


Designated Care Partners are permitted to all units.

Please note that Designated Care Partners must have a negative COVID-19 test result weekly to enter this home as per Ministry guidelines.

  

To speak with someone at Saint-Louis Residence about visitation, please call 613-562-6262 X 2509 or email loisirsrsl@bruyere.org.

 

 

Greystone Village Retirement

This Transitional Care unit is overseen by Bruyère and managed by Integrated Care Solutions, a division of Bayshore HealthCare.

 

General visitation is currently suspended until further notice.

 

Designated Care Partners are permitted to all units.  

 

If your loved one is a patient at Greystone Village Retirement and you are looking to connect with someone onsite, please call 613-787-8251.


 

Outpatient Programs at Élisabeth Bruyère Hospital

Please note that many of Bruyère’s outpatient programs and clinics have re-opened. A number of visits are taking place in-person, but the majority remain virtually either by phone or video. Should you have a confirmed appointment, please proceed as instructed.

For more information on each one, please click the links below: 

Patients and referred patients of these programs and clinics can phone 613-562-6262 and ask to be connected to these programs to get answers to questions related to their health, therapies, prescriptions and any treatments they are or were receiving at Bruyère.

On-site screening

Everyone entering Bruyère will be asked a series of questions. Anyone who has traveled internationally in the last 14 days (the day you return being day zero), anyone displaying symptoms, or who could have had close contact with someone who has symptoms, through travel or otherwise, will not be permitted to enter and will be directed to Ottawa Public Health’s website for the most up to date information.


For the latest updates on COVID-19 please visit the Ottawa Public Health website.


For the list of COVID-19 assessment centers where you can get tested, please visit this Ottawa Public Health webpage.

 

News about Bruyère's COVID-19 response