Patients Residents & Families

Your Stay




You will be staying in one of three types of accommodations:

  • Private: One patient per room
  • Semi-private: Two patients share one room
  • Ward: Three patients share one room

Rates vary based on choice of accommodation and insurance coverage.

We may move our patients or restrict access if specific rooms are needed for medical reasons, safety reasons and renovations, or to provide requested preferred accommodation.

If admitted to Saint-Vincent Hospital, you may be charged a monthly co-payment fee if there are no discharge possibilities. This fee is calculated based on your annual income, with a maximum rate set by the Ministry of Health and Long-Term Care.


Accounts Receivable and Trust

Upon admission, you or your substitute decision maker must present yourself at the Accounts Receivable and Trust office (see map) to confirm accommodation preference, insurance information, and television/telephone service requests.


Please bring:

  • A health card 
  • Proof of insurance
  • Copies of existing power of attorney documents for property and/or personal care

We recommend that you open an in-trust account to safely store small amounts of money and that you keep less than $20 in your room.


Location and hours

Élisabeth Bruyère Hospital

  • Main floor, room 140J
  • 613-562-6345
  • Fax: 613-562-6386
  • 8 a.m. to 4 p.m. - Closed weekends and holidays
  • We can be reached by e-mail at AR-EB@bruyere.org

Saint-Vincent Hospital

  • Main floor, room 1411.
  • 613-782-2713
  • Fax: 613-782-2796
  • 8 a.m. to 4 p.m. - Closed weekends and statutory
  • holidaysAR-SV@bruyere.org 


Bruyère Continuing Care is proud to offer you balanced meals based on Canada’s Food Guide.

At Élisabeth Bruyère Hospital, you will eat in the dining room if you are admitted in rehabilitation and in your room if you are admitted in palliative care.

  • Breakfast: 8 to 9 a.m.
  • Lunch: Noon to 1 p.m.
  • Dinner: 5 to 6 p.m.

At Saint-Vincent Hospital, you will eat in your room.

  • Breakfast: 7:30 to 8 a.m.
  • Lunch: 11:30 to noon
  • Dinner: 5 to 5:30 p.m.

Research and Teaching 

We are an Academic Institution with a provincial mandate to advance learning and research in health care.  Medical students and residents, other students and health professionals may be involved in providing or observing care and under the supervision of a staff member or physician. We may also ask you to participate in research studies.