Bruyère Academic Family Health Team

Make an appointment


Receptionist at a computer

Please call ahead to make an appointment with your physician or one of the other staff at the Primrose Clinic. Same-day appointments are available for urgent problems. If you are unsure if a same-day appointment is necessary, please ask to speak to a nurse. If you miss too many appointments without notice, you will be asked to find another doctor or clinic who can take over your care.


Monday through Thursday evenings, and Saturday mornings, we hold clinics for our patients for urgent issues. The appointment should be made by contacting our clinic. If you have an emergency, you should not hesitate to call 911 or go to the nearest emergency department.

To book an appointment, call 613-230-7788

 To cancel an appointment


You can use our direct cancellation line (613-230-7788, Extension 2) and leave a message stating your last name, first name, date of birth, date and time of your appointment. To rebook the appointment you will need to call the clinic (613-230-7788)

We ask all of our patients to respect our time and other patients’ needs and give at least 24-hour’s notice to cancel an appointment so that other patients may be seen in these time slots.