Bruyère Academic Family Health Team

Make an appointment

Receptionist at a computer

All visits with physicians and staff at Primrose Family Medicine Centre are by appointment.

When making an appointment, please inform the clerk of the nature of your visit.

Same-day appointments are available for urgent problems. If you are unsure if you require a same-day appointment, please ask to speak to a nurse.

We offer appointments during regular clinic hours. We also offer evening clinics to patients in need of urgent care.

  • Regular Clinic Hours: Monday to Friday from 8:30 a.m. to 5 p.m.
  • Urgent Appointments: Monday through Thursday evenings and Saturday mornings
  • If you have an emergency, call 911 or go to the nearest emergency department

 To schedule an appointment, call: 613-230-7788.

To Cancel an Appointment

To cancel and appointment, call: (613-230-7788, ext. 2).


Please state the following in your cancellation message:


  • Last name
  • First name
  • Date of birth
  • Date and time of the appointment you would like to cancel.
Please give at least 24-hour’s notice to cancel an appointment.

Patients who miss too many appointments without notice will be asked to find care at another clinic.