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News

Patients Residents & Families

Before you visit

Here is what you need to know about visiting your loved one:

 

  • Please review the site-specific information below before visiting.
  • If you are feeling unwell, please reschedule your visit.
    • If you’re unsure about whether you should visit, please fill out our screening tool before coming to one of our campuses
  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting

For information on our COVID-19 response, visitation guidelines, services offered and more, contact family support service directly at familysupportservice@bruyere.org or 613-562-6262 ext. 4200.

 

If you have any questions about visitation, please call 613-562-6262 ext. 1600. 

 

Saint-Vincent Hospital

In collaboration with Ottawa Public Health, we have declared a COVID-19 outbreak on unit 4S and 4N at Saint-Vincent Hospital. Two visitors per patient per day are welcome on outbreak units. DCPs and compassionate visitors can continue to visit during the outbreak.  Regular visitation continues on all other units at Saint-Vincent Hospital. 

 

Visitation 

Accessing the hospital

  • Visitors are welcome 24 hours a day and the number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
  • For the well-being of all our patients, quiet hours will begin at 9 p.m. and go until 6 a.m.
  • Visitors between the hours of 9 p.m. and 7 a.m. will need to enter through our 60 Cambridge St. entrance at Saint-Vincent Hospital and follow posted signage to enter.
Keeping your loved ones safe
  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
  • Patients and visitors eating together is permitted, unless the unit is on outbreak.
Vaccination
For information on how to book a COVID-19 vaccination and eligibility, see Ottawa Public Health’s website

Élisabeth Bruyère Hospital

Visitation   

Accessing the hospital

  • Visitors are welcome 24 hours a day and the number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
  • For the well-being of all our patients, quiet hours will begin at 9 p.m. and go until 6 a.m.
  • Visitors between the hours of 9 p.m. and 7 a.m. will need to enter through our 43 Bruyère St. entrance and follow posted signage to enter.
Keeping your loved ones safe
  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
  • Patients and visitors eating together is permitted, unless the unit is on outbreak.

Vaccination

For information on how to book a COVID-19 vaccination and eligibility, see Ottawa Public Health’s website.

 

Élisabeth Bruyère Long-Term Care Residence

Visitation

Accessing the long-term care home
  • Visitors are welcome 24 hours a day.
  • For the well-being of all our residents, quiet hours will begin at 9 p.m. and go until 6 a.m.
  • For more information around visitation in long-term care, please read our Visiting policy.

Keeping your loved ones safe

  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
  • Masks are recommended, but not required, in all areas of the home. This means that designated care partners and visitors may now share a meal or beverage in designated communal areas.
Vaccination
For information on how to book a COVID-19 vaccination and eligibility, see Ottawa Public Health’s website.

Saint-Louis Long-Term Care Residence

Visitation 

Accessing the long-term care home
  • Visitors are welcome 24 hours a day.
  • For the well-being of all our residents, quiet hours will begin at 9 p.m. and go until 6 a.m.
  • For more information around visitation in long-term care, please read our Visiting policy. 

Keeping your loved ones safe

  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
  • A medical mask is temporarily mandatory for everyone entering the home.

Vaccination
For information on how to book a COVID-19 vaccination and eligibility, see Ottawa Public Health’s website.

Greystone Transitional Care Unit

This Transitional Care unit is overseen by Bruyère and managed by Integrated Care Solutions, a division of Bayshore HealthCare.

 

Visiting hours

  • Visiting hours are between 8 a.m. and 8 p.m.
  • The number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
Keeping your loved ones safe
  • Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
  • Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
  • Patients and visitors eating together is permitted, unless the unit is on outbreak.