Before you visit
Here is what you need to know about visiting your loved one:
- Please review the site-specific information below before visiting.
- If you are feeling unwell, please reschedule your visit.
- If you’re unsure about whether you should visit, please fill out our screening tool before coming to one of our campuses
- Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting
For information on our COVID-19 response, visitation guidelines, services offered and more, contact family support
service directly at familysupportservice@bruyere.org or
613-562-6262 ext. 4200.
If you have any questions about visitation, please call 613-562-6262 ext. 1600.
Saint-Vincent Hospital
A COVID-19 outbreak has been declared on level 3 North at Saint-Vincent Hospital.
- Two general visitors per patient per day can come during the outbreak within visiting hours. Designated Care Partners can continue to visit as always.
Visitation
Accessing the hospital
- Visitors are welcome 24 hours a day and the number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
- For the well-being of all our patients, quiet hours will begin at 9 p.m. and go until 6 a.m.
- Visitors between the hours of 9 p.m. and 7 a.m. will need to enter through our 60 Cambridge St. entrance at Saint-Vincent Hospital and follow posted signage to enter.
Keeping your loved ones safe
- Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
- Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
- Patients and visitors eating together is permitted, unless the unit is on outbreak.
Vaccination
- We continue to ask that visitors have a minimum of two doses of the COVID-19 vaccine and encourage everyone to level up their protection with COVID-19 boosters, when they are eligible.
Élisabeth Bruyère Hospital
A COVID-19 outbreak
has been declared on level 3 at Élisabeth Bruyère Hospital.
- Two general visitors per patient per day can come during the outbreak within visiting hours. Designated Care Partners can continue to visit as always.
Visitation
Accessing the hospital
- Visitors are welcome 24 hours a day and the number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
- For the well-being of all our patients, quiet hours will begin at 9 p.m. and go until 6 a.m.
- Visitors between the hours of 9 p.m. and 7 a.m. will need to enter through our 43 Bruyère St. entrance and follow posted signage to enter.
Keeping your loved ones safe
- Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
- Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
- Patients and visitors eating together is permitted, unless the unit is on outbreak.
Vaccination
- We continue to ask that visitors have a minimum of two doses of the COVID-19 vaccine and encourage everyone to level up their protection with COVID-19 boosters, when they are eligible.
Élisabeth Bruyère Long-Term Care Residence
A COVID-19 outbreak has been declared on level 6 at Élisabeth Bruyère Long-Term Care Residence.
- General visitation on this unit will not be permitted until further notice. DCPs can continue to visit as always.
Visitation
Keeping your loved ones safe
- We continue to require masking for everyone on our campuses. Masking reduces the spread of respiratory illness in general, not just COVID.
- Visitors need to obtain a negative rapid test result, in line with requirements of the Ministry of Long-Term Care.
- This includes all persons over the age of one (infants who are less than one year old may enter the home, this is not dependent on their immunization status, and they do not need to do a rapid test). If you need a medical exemption, please contact the home’s management.
- A maximum of four visitors can be in a resident’s room at a time. This can be general visitors and/or Designated Care Partners.
Saint-Louis Long-Term Care Residence
Visitation
Keeping your loved ones safe
- We continue to require masking for everyone on our campuses. Masking reduces the spread of respiratory illness in general, not just COVID.
- Visitors need to obtain a negative rapid test result, in line with requirements of the Ministry of Long-Term Care.
- This includes all persons over the age of one (infants who are less than one year old may enter the home, this is not dependent on their immunization status, and they do not need to do a rapid test). If you need a medical exemption, please contact the home’s management.
- A maximum of four visitors can be in a resident’s room at a time. This can be general visitors and/or Designated Care Partners.
Greystone Transitional Care Unit
This Transitional Care unit is overseen by Bruyère and managed by Integrated Care Solutions, a division of Bayshore HealthCare.
Visiting hours
- Visiting hours are between 8 a.m. and 8 p.m.
- The number of visitors is determined in collaboration with the patient, their loved ones, and the care team.
Keeping your loved ones safe- Help us keep your loved ones safe by taking 5 minutes to complete this PPE training module before visiting.
- Visitors who are feeling unwell need to reschedule their visit until they are feeling better.
- Patients and visitors eating together is permitted, unless the unit is on outbreak.