Bruyère Academic Family Health Team

Contact Us

***Fourth planned electronic medical record downtime this weekend ***


Hours of Operation

Monday to Friday: 8:30 A.M. to 4:00 P.M. (except statutory holidays).
Closed for lunch from 12:00 to 13:00 P.M.


Phone hours of operation

Monday to Wednesday 8:30 A.M to 4:00 P.M

Thursday 10:30 A.M to 4:00 P.M

Friday 8:30 A.M to 12:00 P.M. and 1:30 P.M to 4:00 P.M 

Closed for lunch from 12:00 to 13:00 P.M 

Closed on statutory holidays 


Telephone numbers

Clinic number: 613-241-3344
Fax: 613-241-2755 or 613-241-1971
Cancellation lines: 613-683-4367 or 613-683-4369

Mailing address

Bruyère Family Medicine Centre
75 Bruyère Street
Ottawa, Ontario
K1N 5C8


Telephone Calls 

Telephone calls are handled by our office staff. If you wish to speak to a doctor or nurse practitioner, it is usually preferable to make an appointment so that the problem can be properly assessed and addressed.

If you feel that there is an urgent medical issue that needs to be discussed, please ask to speak to a nurse who can assist you. Please do not ask for a diagnosis or prescription by phone.


After Hours 

Our telephones are answered by our call centre between 5 pm and 11 pm. If you have an urgent medical problem after clinic hours, your call will be answered by a call centre that will route your call to the on-call doctor.

Ontario patients can also call Health Connect Ontario at 1-866-797-0000 or 8-1-1


Quebec patients can call INFO-Sante at 8-1-1 that is available 24 hours a day 7 days a week, for any questions regarding health.

Please use the telephone call service after hours, rather than going to a walk-in clinic, which will not send us a report about the details of your visit.


Monday through Thursday evenings, and Saturday mornings, we hold clinics for our patients for urgent issues. The appointment should be made by contacting our clinic.


If you have an emergency, call 911 or go to the nearest emergency department.