Patients Residents & Families

Entre Nous

Publication 7

Join the long-term care distribution list!

To optimize communication with residents and family members, we are creating an email distribution list. This list will allow us to email our newsletter, monthly activity calendar and other relevant information to those who subscribe. Join the long-term care distribution list!
Rest assured that the email address you provide will not be shared with anyone. No spam emails will be sent to you. The option to unsubscribe will be available on every email you receive, should you wish to unsubscribe at any time.


Orléans Santa's Parade of Lights

If you watched the Orléans Santa’s Parade of Lights on December 2 you probably noticed our two Cycling Without Age bikes. A big thanks to Gary Bradshaw and Bob Seguin for piloting the bikes and to our resident Mrs. Charbonneau and our tenant Mrs. Bisson for waving and visiting with the crowd.



Mandatory emodules

All clinical staff members must do the three following mandatory online modules:

  • Module 11 LTC — Pain management (approx. 15 min)
  • Module LTC — Code yellow (approx. 10 min)
  • Corporate module — The new WHMIS (approx. 30 min)


Happy Holidays!

Holidays are the perfect time to send you a heartfelt thank you and warmest wishes for the season and the coming year. May this New Year be filled with everything and everyone you love.



Long-term care in the media

Long-term care homes in Ontario and Ottawa have been front and centre in the media these past few months.
At Bruyère Continuing Care, we are committed to providing quality care that meets the needs of our residents. Bruyère takes the province’s orders around compliance very seriously and has worked diligently to address key areas of concern. Any time the ministry identifies a challenge around compliance, we see it as an opportunity to make improvements. You may have noticed several campaigns and initiatives to address and correct the challenges flagged at both residences, for example, the bed system optimization project and ‘Know your menu, offer choices’ campaign at Saint-Louis Residence or the implementation of the nutrition and hydration program at Élisabeth Bruyère Residence. We will continue the extensive work that has been done in these areas and thank the teams for their work in providing optimal care and services to the residents.


Élisabeth Bruyère Residence 




Excellence in Resident-Centred Care

The Ministry of Health and Long-Term Care is working with the Ontario Centres for Learning, Research and Innovation in long-term care to coordinate continuing education and training through the delivery of the “Excellence in Resident-Centred Care” program in partnership with Conestoga College. This program has been developed to help long-term care teams provide better care and attain better outcomes using a person-centred, train-the-trainer approach that emphasizes ministry standards and the latest evidence.




All employees of the Élisabeth Bruyère Residence had the opportunity to refresh their knowledge on abuse, neglect, falls, dementia, etc. These essential training sessions were held in class at the residence.



This is Long-Term Care 2017

The Bruyère long-term care homes and Centre for Learning, Research and Innovation (CLRI) in long-term care were well represented at the This is Long Term Care 2017 conference last November. The Bruyère CLRI shared a booth with the other provincial CLRIs. Teresa Lee talked about the technology we are piloting at Saint Louis Residence for fall detection and prevention. Melissa Donskov also made a presentation along with the Canadian Institute for Health Information (CIHI) and the Seniors Quality Leap Initiative (SQLI) in a session titled “How CIHI Data can Support Pain Management Initiatives”.



Saint-Louis Residence   




Christmas Bazaar

On November 7, 8 and 9, volunteers (pictured right) held the annual Christmas bazaar at Saint Louis Residence. Hundreds of people came to find little treasures and great deals! Thank you to all the volunteers who made this biannual event a success; more than $22,000 were raised.

The money raised is used to improve the quality of life of the residents at Saint Louis Residence.




Education Days
We are currently working hard on several priority areas to ensure our practices are compliant with the Long-Term Care Homes Act and to enhance the services to the residents. These priority areas include meal service delivery, restraint use, and access to non-residential areas. We want to thank all of you for your co-operation as we implement some changes to better meet the residents’ needs.



Know the menu, offer choices

The “Know the menu, offer choices” campaign aims to optimize the meal service at Saint Louis Residence.
Before each meal and snack, employees must read and know the menu of the day.
All menu, snacks and beverages choices must be offered to each resident (unless indicated otherwise in their chart) at each meal, every day.
Did you spot the penguin mascot of this campaign in the dining room?


Do you have a funny, touching, story that is worth sharing? Send it to sld-ltc@bruyere.org.