Preparing for your visit
Who is Bruyère? What do we do? Where are our different campuses?
This section includes everything you need to know on our organization.
It also includes useful information on how to get to our different campuses and where to park!
Where will you be staying?
This section includes information on our different types of accommodations and their respective fees as well as important information on the different services available to you including:
- Connected Care Patient Portal;
- Hair salon;
- Cafeteria; and
This section also includes information about:
- Personal items and valuables;
- Authorized leave;
- Pets; and
- Visiting information and hours.
Financial services - clients
When you are admitted, you or your substitute decision maker must go to the Financial services – clients office.
Learn all about what to bring and how this process works in this section!
Your safety and wellbeing
Your safety and well-being is our main priority.
In this section, learn about the different things we have in place to create this environment:
- Identification bracelets
- Infection prevention and control
- Video surveillance
- Violence prevention
- Clot prevention
- Pressure injury prevention
- Accidents and injuries
- Slipping and falling
- Restricted items
- Smoking, alcohol, and illegal drugs
- Wheelchairs and power mobility devices
- Emergency preparedness and fire safety
We are committed to providing person-centered care by involving an interprofessional care team to meet your needs while you are in the hospital.
This section includes key information about our care practices including:
- Your personal care board
- Our "always practices"
- Information on medical assistance in dying
What features and equipment is available in your room?
Find the information to that question in this section!
Do you have feedback you would like to share about your stay with us? Let us know by contacting our Client relations team.
Learn who to contact and how in this section.
We take your feedback and concerns seriously.
Although we are a catholic organization, we have many chaplains and faith representatives who are available to discuss your spiritual needs.
Within all of our campuses, we have chapels and multi-faith prayer rooms open for worship, personal reflection, medication and prayer.
We also offer end-of-life comfort packages.
To learn more about our spiritual and our therapeutic support services click the button below.
Information, access, and privacy
Bruyère keeps three types of information:
- health information
- general records
- personal information
Learn more about what we keep and why in this section.
We hope you enjoyed your time with us!
In this section, learn about the discharge process.