Patients Residents & Families

Residents' and Family Councils in Long-Term Care

The Residents’ and Family Council’s mission is to help achieve our vision by supporting optimal resident and family experiences and actively manage residents' inquiries, feedback and complaints.

The councils at each pf our long-term care residences, Élisabeth Bruyère Residence and Saint-Louis Residence, meet regularly. They address issues of common concern, providing a means of for residents, family members and administration to collaborate. 

You can make a difference! To become a member of these long-term care councils, please contact:

  • Élisabeth Bruyère Residence - Residents' and Family Council: 613-562-6262 ext. 1051.
  • Saint-Louis Residence - Residents' Council: 613-562-6262, ext. 2512
  • Saint-Louis Residence - Family Council: 613-562-6262, ext. 1051

Patient and Family Advisory Committee for Hospital Programs 

The Patient and Family Advisory Committee (PFAC) allows you to incorporate your voice and perspectives in the planning, delivery and evaluation of health care and quality initiatives at Bruyère hospitals. Your participation will help enhance and improve the patient and family care experience at our hospitals.


This committee is open to patients and their families who are currently admitted or to those who have had a recent experience of being a patient or family member of a patient. Patient and families from both our hospital campuses, Saint-Vincent and Élisabeth Bruyère are welcome to participate. 


If you are interested in joining PFAC, please contact us at 613-562-6262 ext. 1051 or clientrelations@bruyere.org